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Welcome to PlushNest. These Terms of Service govern your access to and use of myplushnest.com (the “Site”) and any purchase you make through the Site. By visiting, browsing, or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. About PlushNest

The Site is operated by PlushNest (“we”, “us”, “our”). These Terms apply to all visitors, customers, and others who access or use the Site.

2. Eligibility and use of the Site

By using this Site, you confirm that you are at least the age of majority in your jurisdiction and capable of entering into a legally binding contract. You agree not to use the Site for any unlawful or prohibited purpose.

3. Account information and accuracy

You agree to provide current, complete, and accurate information for orders and any account you create, including your name, address, phone number, and email. You are responsible for maintaining the confidentiality of your account credentials and for activities under your account.

4. Products, pricing, and availability

We make every effort to display product information, images, and pricing accurately. However:

  • Product colors may vary slightly due to lighting, screen settings, and handcrafted finishes.

  • Dimensions may have minor tolerances.

  • Availability is subject to change without notice, and we may limit quantities per order.

Prices are shown on the Site and may change at any time. In case of an obvious pricing error, we reserve the right to cancel the order and issue a refund.

5. Orders, payments, and acceptance

Placing an order is an offer to purchase. We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, incorrect information, stock unavailability, or issues with payment authorization.

For Cash on Delivery (if available), serviceability depends on your pin code and courier partner.

6. Shipping and delivery

Shipping timelines and charges (if any) are shown at checkout and may vary by location and product type. For details, please refer to our Shipping Policy.

7. Returns, replacements, and refunds

Returns or replacements are accepted only as per our Returns and Refunds Policy. Please review it before placing an order.

8. Promotions and discount codes

Promotions, discount codes, and sale offers are subject to specific terms, validity periods, and availability. We may modify or withdraw offers at any time. Unless stated otherwise, discount codes cannot be combined.

9. Intellectual property

All content on the Site, including text, images, graphics, logos, product descriptions, and design, is owned by or licensed to PlushNest and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without prior written permission.

10. Prohibited activities

You agree not to:

  • Misuse the Site, attempt unauthorized access, or interfere with security features

  • Upload malicious code, scrape data, or disrupt Site performance

  • Use the Site to transmit unlawful, abusive, or infringing content

  • Misrepresent your identity, impersonate others, or engage in fraudulent activity

11. Third party links and tools

The Site may include links to third party websites or services. We are not responsible for third party content, policies, or practices. Any third party tools are provided “as is” and “as available”.

12. Disclaimer of warranties

The Site and all products and services are provided on an “as is” and “as available” basis, to the fullest extent permitted by law. We do not guarantee that the Site will be uninterrupted, error free, or free of harmful components.

13. Limitation of liability

To the fullest extent permitted by law, PlushNest will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including loss of profits, data, or business opportunity. Our total liability for any claim will not exceed the amount paid by you for the product(s) giving rise to the claim.

14. Indemnification

You agree to indemnify and hold PlushNest harmless from any claims, damages, liabilities, and expenses arising out of your breach of these Terms, misuse of the Site, or violation of any law or third party rights.

15. Governing laws & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms, including any questions regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

16. Changes to these Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes means you accept the updated Terms.

17. Contact us

If you have any questions about these Terms, contact us:

Email: hello@myplushnest.com
Working hours: 9:00 AM to 5:00 PM, Tuesday to Sunday